UX-UI Designer LorraineMV
Create Your First Project
Start adding your projects to your portfolio. Click on "Manage Projects" to get started
S2P VA
UX Portfolio
UX - UI Design
Date
From November 2020 to April 2023
Project type
Website and chat bot window
Rol
UX - UI Designer
Users
Users are IBMers from procurement like Buyers and requesters.
Process
Research, Interviews, survey, wireframing, analysis, prototyping, testing and evaluation.
Tools
Mural, Invision, Adobe XD and Figma
Chat bot application streamline interactions between people and services, enhancing customer experience. At the same time, offer companies new opportunities to improve the customers engagement process and operational efficiency by reducing the typical cost of costumer service. Support teams are overloaded with repetitive questions with could be handle by self service and AI solution.
